I really hope someone for Google is listening ... I WANT you guys to be successful so that we have more competition in the market. But honestly, you just keep shooting yourselves in the feet.
If you treat Consumers like crap, then you must expect Enterprise customers to be concerned that you are going to do the same thing to them.
It's not like this is an isolated story either ... Google dropping the ban hammer on someone is a recurring theme and it makes me question whether I should be looking at alternatives.
https://www.reddit.com/r/amazon/comments/5gvgdl/using_a_amaz...
Do you seriously believe this?
You understand people get locked out of the cloud accounts with Amazon and Microsoft all the time. And with Amazon and Microsoft they lose much more than access to their (free!) email account, they lose access to Kindle Books and Software Licenses that they've paid for with real money. That's a much bigger deal.
The moral of this story is that US citizens and businesses have zero recourse when they run afoul of web-based services. They have no real legal rights to their digital property. If the US had some kind of GDPR-like law that allowed customers an irrevocable right to their own data then this wouldn't be such a big deal. Indeed it might even spur some competition. But today you've got absolutely nothing. Today the onus is completely on each person to protect their own digital assets.
Sure I know some will abuse returns policies, just as some buy an outfit in the high street, go out, and return it after the weekend. With the amount of defective by design, counterfeit and plain iffy product in Amazon's co-mingled marketplace inventory I expect there's been false positives just by being unlucky in product choices.
We have since ported to Firefox Quantum to be less reliant on Google.
https://medium.com/@BeeLineReader/google-yanked-my-chrome-ex...
It is also unnecessary. While I understand the convenience, there are plenty of better solutions to use over Google, especially for a software company.
That seems to be how a lot of these stories (and stories like these aren't really uncommon on reddit or HN) of getting locked out of Google stuff are resolved.
If you don't know someone, you're hosed. How many times have people without inside contacts or reddit/HN accounts gone through this? We'll never know.
Same with a small company, as long as you have control of your domains and regular backups of the emails, having a fail-over isn't that hard. In this case the real damage is personal accounts, the business accounts could probably be up within a few hours at another provider (plus some more hours until backups are restored).
This should apply to all cloud services. If you use them for anything critical, total migration and DR should be part of your exit strategy for if anything like this happens. Everything you have in the cloud should be backed up in neutral formats off line on your property.
I’ve had a couple of run ins with google and personal accounts a few years back. Once my sign in was broken for two weeks. I couldn’t sign in with it showing a non descript error. I couldn’t find or get anyone to help. If this was anything business critical then it would have been pack up and go home.
Google apps support is notoriously crap as well. Been there, done that, left quickly.
One was co-located at one data center that had connectivity issues and they had all traffic automatically rerouted to their development stack in the office which operated as production while their colo sorted out issues.
Any offline client will do; I use Claws Mail since ages where I migrated all my email also from past clients such as Eudora under Windows XP. http://www.claws-mail.org/
It's multiplatform, very fast and stable and can keep, index and search huge datasets of emails (mine is over 60K messages since mid 90s) in seconds. Backing up/exporting the email database needs only saving the Mail directory in the user's home; I've successfully moved mail directories between Linux and Windows installations of Claws Mail without a hitch. It made Outlook users drop their jaws when they realized how fast it is and they no longer needed to delete years of mails because the client became slow as molasses.
All you have to do is configure it to access Google servers like any other client then check the option to delete the mail on the server once it has been downloaded. IIRC this option is checked by default.
I used it for a grepping through years of emails.
Their web app is very good. (Previously, I was using Gnus.) I also use iOS Mail to access fastmail via IMAP, because the VIP “folder” feature is great for cherrypicking.
Also if you don't pay up, they might raid your office and take your computers.
https://torrentfreak.com/microsoft-sued-over-mafia-like-anti...
No, really. even though free accounts ending. Actually not even sure if you can sign up at the moment. Has basically 'just worked' for years though, hopefully they stay in business. :/
G Suite for Business is an enterprise product costing $5-25/user/month with 24x7 phone support, escalation paths, contractual SLA's, etc. It competes heavily and directly with Microsoft. A company doesn't get "banned".
This smells like black PR to me... playing on Google's lack of support/transparency around free consumer accounts and trying to get people to associate it with their Enterprise division.
I mean come on, just the way it's written: "One of the girls at work was fucking bawling her eyes out since she couldn't access her e-mail either." and the final "I do not know why Google has a scorched-earth policy when it comes to this kind of stuff, but I fucked up and our boss is looking to migrate away from Google even though we just recently signed on not too long ago." It just feels too obvious.
(Also, G Suite for Business accounts don't have recovery e-mails -- your admin takes care of your account -- so the supposed personal bans sound made-up too. EDIT thanks to ballenf below -- by default users can't set recovery e-mails, but a G Suite admin can enable that option for their domain.)
Something similar happened to Josh Marshall, who wrote an article about it: https://talkingpointsmemo.com/edblog/a-serf-on-googles-farm:
> So let’s review. We are paying customers of Google. We were forwarding emails from the site’s main address to all staffers. But because we receive a lot of spam, the spam that we were forwarding to ourselves marked us as a major spammer and led to Google banning all our emails with no notice in advance or notification after the fact.
> You might imagine that once we got through to someone at Google and explained this ridiculous situation they’d fix it. Well, no. Once we got through to someone they explained what happened. They told us a few remedial actions we could take. Once we did that, over time the algorithm would cease to think we were spammers.
The article also has this really apt quote for understanding Google and many companies like it:
> Google is so big and its customers and products (people are products) are so distant from its concerns that we’ve gotten caught up in or whiplashed by rules or systems that simply don’t make any sense or are affirmatively absurd in how they affect us. One thing I’ve observed with Google over the years is that it is institutionally so used to its ‘customers’ actually being its products that when it gets into businesses where it actually has customers it really has little sense of how to deal with them.
>Many of you know that we have one company email address here at TPM. It’s the one linked at the top of the site. It’s the lifeblood of the whole operation.
I also know from personal experience they used to send newsletter/marketing/transactional email from the same address, which you should never do. They probably got a little spammy with some marketing or newsletter emails and got their domain blocked by Spamhaus or another intermediary, and like every other ESP google has automated systems to blanket ban when they see you pop up in a spamhaus list. Pretty simple.
I wouldn't be so quick to dismiss the whole incident as conspiracy. It sounds relatively plausible to me, but agree that there are clear holes in the guy's knowledge or explanation.
Just click Profile in top right -> My Account -> Sign-In & Security -> Signing in to Google and scroll down just a little.
It's probably too late. If it was once there, they will keep it forever.
Grandparent gave a ton of reasons, though, why this situation is particularly implausible. Why exactly do you disagree?
Again, B2B services like this are bound by actual, legal, signed contracts and real, monentary consideration, not EULAs and "free with ads" business models. Service providers don't have the freedom to unilaterally "ban" you, and that's literally one of the things you pay for.
It didn't happen, at least not as detailed in the post.
The valid point, if true, is that an action of one individual caused a major disruption for a lot of other people that are connected to him only via google algorithms or some other vague means.
Banning non-violating business accounts from the business that breaks ToS is kind-of OK (but should be followed by a human interaction to check); banning personal accounts for folks because of their business ties is not. My 2c.
This is a hugely weak argument. Any legitimate complaint about bad service is likely to sound similar to a false accusation of bad service - that's the whole point, right? Sure a bad actor might say a girl was bawling her eyes out, but there's no reason why a real complainant wouldn't as well.
That way I have full control of my domain name, right up until the point where I forget to renew it, and a domain squatter takes it from me.
There really must be something better than either of these systems. Being at the whims of Google isn't good, but having your own domain name has its own set of problems.
This also highlights why companies need to ensure that their systems are platform agnostic. This is why I don't trust things like Slack for business critical applications. Once you're locked in, it's bloody hard to get out.
This is why i renew my domain for nine (9) years at the time. Currently, my passport expires earlier than my main domain. Yup, I got my priorities straight.
As much as I dislike MS, that still seems better than having your data held hostage.
If your business is in G Suite, it is possible to migrate off as you do have your own domain name, just point your DNS records to your new server, and generate new mail accounts.
I was meaning more for personal use. I don't want my personal email address to be at the whim of Google, which it would be if I used an @gmail.com email address.
Obviously my email hosting is still at the whim of the host, who, like Google, can just cut my service if they want, but that's always a risk. I could host my email on DigitalOcean, but DO could cut my service. So I could host it on my home computer, but (ignoring spam filtering problems and uptime) my ISP could cut my service.
I have no problems sending mail to people on Comcast, Yahoo, GMail, or anywhere else - just AT&T domains.
I don't send out large volumes of email, nobody else is abusing my server, and attempts to resolve this go nowhere.
There's their side of the story.
They most likely don't have anyone to speak for the company except on bigger issues. Even their product forums are staffed with "community experts" who no one knows if they're Google, community or a 3rd party service and no one with enough authority and knowledge to properly manage things.
Internet: You're accused of not caring about any but the very largest of corporate customers, nor individual customers, and damaging companies that use your products.
Google: We don't respond to such minor issues.
?
It's a massive issue IMO. They know what they're doing, they just don't want to be overt with it as that will damage their rep.
The former should be a legal requirement. But I'm not sure what actually happened in this particular case. We don't even know if it concerns a G Suite account and what the company was or wasn't told about why they got banned.
TL;DR: After extensive investigation, case review and working with a variety of internal teams, we’ve have not found any supporting evidence to corroborate these claims.
Greetings. This is Alex Diacre again from Google’s G Suite Support team with a followup. In order to protect the privacy of all our customers and users, it is our policy not to disclose information relating to specific customer accounts in public forums. But given the amount of attention this post received, I’d like to offer some insight on the results of our investigation on this matter:
-The original poster on Reddit (OP) did not identify him/herself or the customer account. We have made several attempts to reach out to the OP through PM, but have yet to receive a response. (If the OP or someone from his/her company is reading this, please get in touch with me).
- We have tried to identify the customer based on the information in the original post, including an extensive review of recent support cases, but have not found any cases resembling the description.
To note, Technical Support is available to G Suite customers 24/7 via chat, phone and email. We’re happy to work with the OP to investigate this matter further; until then, we have not found any supporting evidence to corroborate these claims. Technical Support can be accessed at https://gsuite.google.com/support/*
Alex here from G Suite Cloud Support at Google. We're limited on what we're able to share in public forums related to specific customer situations.
Things went swimmingly well, until a user reported seeing an error message, and then not being able to access the document at all. Escalation was a joke, and after a whole week of not having access to the critical google spreadsheet, Google was still fumbling around. Finally we got the document back, because one of the employees had kept the email containing the URL of the document (sent out when a document is shared with a group of people).
If it wasn't for that old email kept by an employee, we'd probably never would have 'found' the document again. Google's support was at best incompetent.
Beware dancing with the Dragon that is Google! Backup your files, keep important document URLS!
Hope this helps a poor soul somewhere.
As a matter of fact, with every MSDN subscription - you get two support incidents worth $500 each and if you tell them it's an emergency, they'll stay on the phone with you until the matter is resolved.
That seems like a terrible idea. How many times has someone entered a "CRITICAL URGENT" support ticket regarding not being able to change their background image, or being blocked from downloading a game or something?
The company is responsible, whether that's down to culture or management or whatever else. If they focus on getting the best engineers but don't put the same effort into setting up the best customer service, that is very telling.
Enjoyable user experience isn't a high enough priority for Google. They have the resources and they choose where to focus them.
That seems like a pretty weak criticism to make up. And the account your questioning has a history here, and is not promoting another product, so why would they make that up?
First you:
"I have a friend who creates Android apps on the side. I do something similar to this, but instead my apps revolve around cloning .apk files and restoring them". Why not be clear and just admit you're pirating software off an App Store? Ok, not the smartest activity in the world BUT did you have to do it at work?
Then Google:
"We were all freaking out, our IT guys were trying to get a hold of Google but couldn't get in touch with anyone." - So yea, unless you're one of Google's 'poster' customers, good luck trying to get help when something goes wrong!
"Their policy is to not share any information about what caused this and they will not reverse these actions." - Yup, that's Google. Unless you're one of the customers on this list: https://gsuite.google.com/customers/ you are totally screwed when something goes wrong.
I introduce the world to the ToS-DoS Attack - only a matter of time before this now gets exploited:
- Hack into a companies GSuite account and create a new account.
- Use the new account to commit a range of ToS violations.
- Wait for Google to suspend the entire GSuite account.
This is just plain wrong. I contact Google for tiny, insignificant clients on a routine basis. This claim has no basis in reality if you're using paid G Suite.
1. Create a google account and set your recovery email to the victims.
2. Use the new account to commit a range of ToS violations.
3. Wait for Google to suspend the entire GSuite account and every linked account.
For step 1 I don't think there is (or at least wasn't) any validation, I found out a family member had me as their recovery address when they changed passwords.
No wonder Google don't want to discuss their suspension practices - just another form of '(in)security through obscurity'.
If the hearsay is correct then this appears to be a hole the size of a galaxy!
A red flag for me is the claim that Google also blocked accounts that were set for recovery which seems almost close to impossible (or insane).
However, blocking access of other co-workers as well as blocking access to personal accounts (which are simply set as recovery accounts, and could as well be accounts of spouses/partners) because of some other account holder's mistake is completely different. So, I would argue that the incident described in Reddit is indeed the first case.
Why should that be impossible? They are clearly linked (you have to own to other account, to accept it beeing used as the recovery account of the first one).
And the intention of google is probably to fight scammers etc. - and I can imagine it disrupts them a bit, if all associated accounts get banned. So I can imagine that it is a real case ... of collateral damage
Edit: stating of how I see the situation from the perspective of google, does not mean I approve it, and neither collateral damage in general
It simply blows my mind that one of the most powerful tech companies in the world is still doing these mistakes. Not even the G Suite tier, which I would assume it's a more professional tier than the free one.
(Disclaimer: I'm assuming this Reddit post is true, which may or may not be the case here.)
For G Suite Basic, Business and Enterprise customers we provide 24 x 7 support via chat, phone and email.
Greetings. This is Alex Diacre again from Google’s G Suite Support team with a followup. In order to protect the privacy of all our customers and users, it is our policy not to disclose information relating to specific customer accounts in public forums. But given the amount of attention this post received, I’d like to offer some insight on the results of our investigation on this matter:
-The original poster on Reddit (OP) did not identify him/herself or the customer account. We have made several attempts to reach out to the OP through PM, but have yet to receive a response. (If the OP or someone from his/her company is reading this, please get in touch with me).
- We have tried to identify the customer based on the information in the original post, including an extensive review of recent support cases, but have not found any cases resembling the description.
To note, Technical Support is available to G Suite customers 24/7 via chat, phone and email. We’re happy to work with the OP to investigate this matter further; until then, we have not found any supporting evidence to corroborate these claims. Technical Support can be accessed at https://gsuite.google.com/support/
>Available to G Suite administrators only. Log in to your admin account for verification.
If an account is banned, how would they log in to their admin account?
I have nothing to do with OP, don't know who they are, etc... Just curious how this would work when you don't display their phone number until they log in, and their login credentials might not work. Same for email and chat, according to the text of the page you linked (https://gsuite.google.com/support/).
Yet you mention these as ways to get support. Am I missing something?
Assuming the story isn't simply made up, I'd rest easier knowing whatever caused the problem (both the initial mass banning and Google's unwillingness to help) has been fixed.
We're limited on what we're able to share in public forums related to specific customer situations.
If you're not already doing the following we recommend the following steps to protect your G Suite account - have more than one super admin - ensure an up-to-date recovery email is in the account profile - ensure an up-to-date recovery phone is in the account profile - ensure account profile is properly updated - use two factor authentication for all users (ideally user security keys) - at a minimum, ensure that your G Suite administrator users are using two factor authentication
Lots more info on G Suite security best practices can be found here: https://support.google.com/a/answer/7587183
Kind of surprised people expect different for something that is free.
1) grab/download the entire mailbox from Gmail 2) delete the mailbox at Gmail 3) export all gdrive data, use the export function 4) delete the gdrive data
5) register with fastmail, yandex or protonmail 6) start mailpile on your raspberry pi or similar 7) use mailpile as frontend for yandex/protonmail/other-imap account.
8) nextcloud as good enough but shitty replacement for gdrive
Self-hosted ftw.
If the company was using consumer accounts, then this is exactly the behaviour that is expected (very easy to create a bunch of accounts that are all associated with each other). Both the company leadership and IT team/vendor should hang their heads in shame.
If the company was a paying gsuite customer then this type of action towards a corporate customer seems odd but not unusual. The OP committed TOS violations but may have no awareness of what TOS violations other customers were committing (if you allow that sort of culture, you reap the rewards... etc).
I find it hard to believe it is the latter scenario because the admins of the account would have been notified multiple times before any adverse action was taken (there have been many stories of individuals / companies getting banned after ignoring emails to change behavior / actions that violate TOS).
Fuck knows how that works with PATRIOT.
This company employs about 1000 people and is active in half of Europe, with somewhere around 20 million users of their software. (rough estimates here) The company switched from Google to Microsoft before, and back to Google.
Currently, they also use Google Cloud for hosting, including their proprietary APIs/services like their entity storage.
We even have all kinds of "Google"-branded goodies from these events :)
You thought knowing and maintaing strong password is enough to guarantee access. Well Google disagrees with you.
Personally, I set up separate Gmail accounts for their different services. First, I don't want them to profile me automatically (they do it through correlation anyway, but let's not make it too easy), and second, in situations like these, only some of the eggs are broken.
Unless you are using different browser profiles or installations, and IP addresses for each account every single time you use them, it's very easy for Google to see that requests are coming from the same computer. If you were shut down, they would be able to do it as in the example, all accounts closed at once.
People underestimate power of IP tracking. Use VPN. Plus, a must, have uBlock Origin in medium blocking mode (3p-scripts and 3p-frames blocked). Today EVERY website makes several google*.com API calls.
> and our boss is looking to migrate away from Google
only if it is not too late. 'Don't be evil' was removed from the code of conduct's preface in 2018.
I commented 2 days ago on other thread:
Your kids share their assignments to it, your company uses it for all comms, you use it for private messages, you tell it your secret desires via searches, it knows who you're with at any point of time with android location ... Google Home? My home? SkyNet must be destroyed now.
That is technically true but leaves the wrong impression. The code of conduct got reworded, leaving "Don't be evil" in a single prominent mention at the very end.
"Removed" is only accurate for the preface; for the whole document, "deemphasized" is more correct (and that's only because many people don't read to the end where they'd now be left with "don't be evil" visible after doing so).
While your clarification is technically correct :D, I was talking about the Trend of moving it to less prominent places over time.
1) "Don't be evil." Googlers generally apply those words to how we serve our users. But "Don't be evil" is much more than that... The Google Code of Conduct is one of the ways we put "Don't be evil" into practice... - at the very beginning.
This whole section in now gone, as if never happened ... web.archive.org/web/20180121070136/abc.xyz/investor/other/google-code-of-conduct.html
2) "And remember… don't be evil, and if you see something that you think isn't right – speak up!" - at the end of lengthy document, After the Conclusion section. abc.xyz/investor/other/google-code-of-conduct.html
Thanks but no thanks. Of course they already might have an idea, but seems it's not enough for it to be certain.
Login only when necessary and Always use private browser windows and tabs, it kills all sorts of cookies/storages.
Also note: this isn't me personally.
I don't understand why anyone could possibly take this sort of risk with their company. As long as Google remains the irresponsible company that it is, they simply cannot be engaged with for any business purpose whatsoever.
It's possible, of course, this guy isn't actually what triggered the lockout, but it really wouldn't change the issue: That 150 Google accounts can get banned, including both personal and work accounts, and that Google can refuse to explain why.
The OP's bosses should be looking for a good law firm, because there's money in this case.
Guys, just because something is anounced and written in an EULA , doesn't mean you're actually to blame. Sometimes rules are insane and created by people for really bad reasons (such as not wanting to spend a correct amount of money on customer support for your services, in order to be even more profitable).
I immediately started reviewing the recovery options of my corporate account and de-linked all my personal information (personal email address, personal phone number for two-factor authentication, etc). I prefer to have my corporate account hacked for not having 2FA enabled than to risk my personal Google account to be locked. I went ahead and created a non-personal account with another email provider for the recovery options and tomorrow morning I will request my employer for a corporate phone number to set-up 2FA.
So, even though I still had access to my phone and even though I was still logged in to the gmail account, and even though I had many archived emails, I could never log in to it again and had to abandon it. Automated recovery didn't work and of course they wouldn't say why.
Having a backup seems like a trap or catch-22 when it becomes the single point of failure.
I tried everything, messaged friends at Google, nothing.
In the end the only solution that worked was waiting until a new person by random chance got allocated the same phone number, calling them, and getting them to send me my reset code they got via SMS.
I could start my own mail server, but I'm not at that point yet.
When I looked into it, there weren't many appealing options. I wanted to use Yahoo but they had just spun out and wasn't too friendly.
I couldn't get a Microsoft platform for e-mail without them bundling Office365 and other stuff I didn't want, if not I'd have gone with them.
It's also not true. Maybe for "free" services but paid G Suite accounts have telephone, live chat and email support. I've used it frequently.
One day, we were kicked off the allotment, out access to the crops gone in an instant.
I tried to remonstrate, but just got a waving hand in the face.
I am hoping if I publicise it enough in the local gardening forums, the allotment owner might feel a slight bit of pressure to act in this case, but apparently others who used his land didn't dare so well without someone trumpeting their case.
If only we had maintained the knowledge how to tend our own garden.
Characterising that as "zero customer support" is unfair.
It makes me really worry about things I have done that are truly against their ToS. For example after Google Cloud Platform announced a $300 credit promo for new users, I made another gmail account just to try them out. I don't think what I did is unethical or even against the spirit of their promo so I didn't bother to hide the connection back to my real gmail. Will google use this to ban my real google account one day? Probably not, but before this story I naively believed the answer was definitely no.
Yes. So insane one suspects it may not be true.
Yeah, engaging in corporate piracy, just a minor violation.
It's like someone new to HTML tried to re-create a Facebook page using a scan of a screenshot, and just changed it enough to try and say it wasn't a total knock off.
If you use HTTPS Everywhere, you can abuse it to make redirects like this automatic.
if (window.location.host.indexOf('old') === -1) {
window.location.host = window.location.host.replace('www', 'old');
}This sounds so strange, and surely it wouldn't get you banned. Why would someone keep doing the same joke.
Several years ago I had my account payment features banned with no explanation. That in turn basically banned me from most of Google services because I could not pay for them or use them because payments were banned. No adwords, adsense, no google cloud services, no buying android apps, nothing... With no explanation, no support, and I tried hard just to find out what I did wrong.
After that I come to terms that I have to leave my email that I used for like 10 years and make a new one. But, this time I first bought a domain name and then started paying for google apps. This way if they ban me for whatever reason I could at least take my email address to some other email provider. Anyhow, sometime later youtube enabled Adsense on videos for my country. I enabled it out of curiosity, just to see what is the process of doing and using it. I don`t have videos on my channel except one random from the gym that I uploaded 1-2 years ago. So, I just enabled adsense poked at that for 1 day and left it unused. Sometime after that I got an email that my adsense and adword account is banned for violating policy (not saying which one). No explanation why, nothing!!! I tried to get an explanation like REALLY hard, but could not. You are just stuck in an endless loop of robot answers, or not getting answers at all. They even have google forms for complaints which point me to some URL that I am banned from viewing, lol. And there is some other form that no one answers when you fill it and I filled it 10 times.
Long story short, I slowly started migrating from Google services. This is really maddening and scary that they can just cut you off from your data without explanation. I use Google Photos heavily and even a possibility that they could cut me off from my photos at any time is sickening. That is why I bought NAS which backups my Google Photos to physical drives in my apartment. Now I just need to find something comparable to Google Photos and leave that service for good...
[1] https://www.gnu.org/philosophy/who-does-that-server-really-s...
[2] https://en.wikipedia.org/wiki/Second_source
edit: my father once mentioned that when he was working at Honneywell in Minneapolis (making home automation in the 80s), some of the engineers frequented a local bar called literally "The Second Source". "Sorry boss, I'm busy this afternoon - I have a meeting at the second source!"
If they actually got GSuite they might have had a semblance of support. Still a crap response from Google as usual.
This also doesn’t have to be a problem for individuals. I often use gmail, but only by forwarding my fastmail to it. I can stop using gmail at anytime (which I do often when not travelling and don’t need the extra services). I also back up my Google data periodically, so the only absolute loss for getting locked out of my account would be the digital content purchased at Google Play.
But, for small and medium businesses, beware.
No sane company can risk being obliterated by Google's bully ToS and ignorant support.
What if my buddy logs into gmail on my laptop, logs out, and then one of us violates ToS?
Will definitely be sharing this story with our team in the morning.
Would have google ketp all of their data and services hostage?
This is freaking scary. Just one rogue employee and everything goes down.
given these days deployment stuff can get infected easily (remember a framework contained malware in many apps in appstore)
there is services providing testflights for such stuff, but if npm/yarn/pypi/insert pkg manager here loads infected package, you're done
IMO it’s a part of the culture there that will never change. Good reminder to switch as many services as possible from Google before something irreversible happens to our entire company and all of our personal email accounts / domains.
At least, I got a small product out of the experience: https://thehorcrux.com/why-i-built-horcrux-app/
Don't use Google, diversify with better products in each category.
1. Be famous
2. Make a stink on social media
I feel like I'm back in high school.
:)
Never, never ever use a gmail account for anything important. I learned it the hard way and once nearly lost a domain because of this.
gandi.net offers domains with free IMAP email service
infomaniak.com is also good for email. Switzerland based.
" our IT guys were trying to get a hold of Google but couldn't get in touch with anyone."
ROTFL.
It is pretty clear that Google refuses to provide any support to actually minimize its own costs, it is so obvious.
Try your legal team, if your badly-run company has one (I am not a lawyer). lol