1Regular Expressions: Replace the Last Occurrence of a Pattern in Ruby (opens in new tab)(revelry.co)3thomasknoll10y ago0Save
3Starting with Roles and Passions instead of Orgchart and Job Descriptions (opens in new tab)(notepad.thomasknoll.info)3thomasknoll12y ago1Save
5The (nearly) Complete Guide to Using Social Media for Customer Service (opens in new tab)(blog.bufferapp.com)1thomasknoll12y ago0Save
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7I simply treated others the way I would want to be treated. (opens in new tab)(ryanhoover.me)2thomasknoll12y ago1Save
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9"I got screwed by Square" a lesson in why customer service still matters (opens in new tab)(dailydot.com)3thomasknoll12y ago1Save
11Follow-Up is the secret to the human side of a startup (opens in new tab)(flowtown.com)1thomasknoll15y ago0Save