1Regular Expressions: Replace the Last Occurrence of a Pattern in Ruby (opens in new tab)(revelry.co)3thomasknoll9y ago0
3Starting with Roles and Passions instead of Orgchart and Job Descriptions (opens in new tab)(notepad.thomasknoll.info)3thomasknoll11y ago1
5The (nearly) Complete Guide to Using Social Media for Customer Service (opens in new tab)(blog.bufferapp.com)1thomasknoll12y ago0
7I simply treated others the way I would want to be treated. (opens in new tab)(ryanhoover.me)2thomasknoll12y ago1
8Why are we so afraid of conflict in PR? It is just good storytelling. (opens in new tab)(prnewsonline.com)1thomasknoll12y ago0
9"I got screwed by Square" a lesson in why customer service still matters (opens in new tab)(dailydot.com)3thomasknoll12y ago1
