Hey HN, I’ve been thinking about building something that will likely require 2-3 centuries of work and long term commitment with not so shiny day-to-day progress, at least in the first 20 years. How do you incentivize people for such a long term thing. Especially normal everyday people, who are busy making their ends meet. One way is to connect their support with some kind of real world wealth/prestige/capital.
I want to learn about what are some companies that either go above and beyond for their customers, or/and consistently deliver a very customer focused experience. All of this while succeeding at their business at scale.