wannabetechgeek

Hi HN. I've got a big interview this week for a User Support position with a small, but high growth start up. I've never worked in start up before, but I feel that the role would require a skills set that I've developed over time in nonprofit and project management. I'm not quite sure what to expect so I wanted to ask HN for some advice on preparing for the interview. Obviously, good communication, interpersonal, and problem solving skills are important. As well, as understanding the product and being able to articulate its strengths and areas of improvement. Can anyone offer any additional advice, including specific interview questions that may come up? Thanks in advance. I really want this job!

I'm not a hacker, I'm just someone who is really enthusiastic about technology! I used to be a program director in a nonprofit doing things like marketing, training, recruitment/selection, grantwriting, strategy. Where can I fit in a start-up environment, B2C or content - and how do I get gain some more "street cred" to prove my mettle? Thanks!