I just spent the last half hour trying to downgrade my account from business to personal, after discovering a recurring charge which I hadn't realized was going to be recurring. There are plenty of buttons and obvious links for how I can upgrade my account - but not a single one for downgrading. I considered canceling, but now that I'm in the system it will be awkward to leave. Basically they have me boxed in.
From their FAQ, it appears that the only way to downgrade is to E-MAIL THEM! Even though I find this unacceptable, I went ahead and composed an e-mail using their link - only to get a 'Page Load Error' upon submission.
Has anyone else had a similar experience with LinkedIn, or am I just missing something obvious?
