shubhamintech

1. Have you used any product analytics dashboards Which one? 2. Do you find it cluttered? 3. What do you like & hate the most about it?

Building a conversational AI product and struggling with a specific problem: traditional analytics (clicks, funnels, heatmaps) are useless when there's no UI to track.

Curious how other founders handle this, how do you know what your users are actually trying to do? What intents are coming up most? Where are they getting frustrated?

Are you reading conversations manually? Building something internal? Just flying blind?

I've been thinking over this and I don't think Screen time, clicks, etc are relevant to me.

Something like categorisation of conversations, whether the user is happy at the end or not, is the user frustrated, etc.

Only these come to mind to me. How are y'all doing it currently?