remusomega

I was an Enterprise customer on their platform. Cerebras began terminating production models and replacing them every few months. This time they notified us they are terminating Llama 3.3 70B, which is the model my plan was subscribed to.

Instead of offering us an alternative plan they told us all others are sold out and have kicked us off their platform.

Their Discord support group has multiple Enterprise customers all getting the same treatment. Their own support staff is telling them to migrate to Groq.

You can’t build a stable business with a company that randomly terminates models this frequently. Who does not respect their customers (especially Enterprise customers, not even small utilizers), offering zero contingency plans if they decide to axe your model.

Because of their architecture, they can only host a finite number of models. Turnover is fast, so if your model gets marked for deprecation, you will get forced off the platform.

Cerebras is cool for personal Hobby projects, but is in absolutely no position to be selling "Enterprise" accounts to businesses.