Ask HN: How do I get into data mining/analysis?
I'd really like to get into data analysis and data mining. I do a fair amount of basic reporting right now, but it's nothing outside of basic select-and-display database reports. For example, right now we have a report that shows client satisfaction reports. I'd like to add some added functionality to it so that we can see some trends such as movers/shakers, if some customers are consistently returning negative feedback, or if the amount of notes left in a ticket has a bearing on the survey feedback.
I can't afford to go back to school at the moment, so I'm looking for ways I can bootstrap some basics into my work. Can someone recommend some resources for this? I have the book "Think Stats" and "Mining of Massive Datasets" by Rajaraman and Ullman (although this one is quite a bit over my head), but some more basic resources would be nice. Thank you in advance!