loyai

I'm exploring a software solution for restaurant and cafe owners that helps them better understand the people who leave reviews on their Google Maps places.

Imagine you're a restaurant owner, the goal is to analyze the reviewers other activity, such as whether they've reviewed your competitors, their average spending range, and their favorite types of dishes and more, all based on their reviews in other places in general. This would give you a more complete picture of who they are.

Do you think this kind of insight would be useful?

Do you even consider people who leave Google Maps reviews to be actual customers? And would having detailed information about them help you make more informed business decisions?

Would love to hear your take on this