Ask HN: Google flagged us as malware, what to do?
We are providing checkout service to our partners on their website. We are running for 2.5+ years already.
Our checkout integrates with placing a javascript line on partners website (They ask their developer to place it directly to HEAD or via Google Tag Manager).
That script loads react app, that controls all customer journey from product selection to payment to download (Our partners are selling online tickets)
Now our customers report, that GTM tags they use to include our script is reported as malware in GTM. Even customers without GTM that run AdWords get notifications that they are running malware on their website and should remove it.
We can not find any way how we can figure out what is going wrong, what triggered this and how to solve it.
Our customers are losing sales and money and this is killing our business.
Any help would be appreciated?