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Today, we're releasing our first public beta product - the User Success Bot. It enables SaaS companies to onboard new users faster and more efficiently. It can be added to your site with just one line of JavaScript.
We fetch user and event data in real-time from third-party services, like Segment, Mixpanel, and Intercom. You can specify a how-to for each event a user can perform inside your app that helps them get set up. You have the option to determine the order in which events are shown in the User Success Bot.
As a user completes an event, we update the list of items shown in real-time and increase their progress score. This helps to gamify user onboarding.
Onboarding doesn't just happen during the user's first session. The User Success Bot isn't only shown to users on first sign in - it encourages your users to complete key events inside your app over time (second, third sessions, and subsequent sessions).
We’d love to get your feedback on the product!