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How to deal with losing an early customer?
Hey all,
By the title you can assume what my issue is.
We operate as a SaaS product for small businesses. One of early clients was a salon. The receptionist of the salon really didn't like our product and convinced the owner to drop us. We were only operating for 2 weeks when they decided to pull the plug. I'm wondering how I should take the feedback. The owner told me we were too early stage for them and our business model didn't align with theirs.