hmoghnie

Despite Google boasting of hiring the best engineers. Their system give us mortals hope that our applications are not so bad after all. Let me explain the pain I am going through to recover my hacked gmail account. First, there is no way to talk to someone, their responses are canned, and to top it off, they send you to a link to submit a password request.

So far not a problem, but the email you get back after sending the password reset request contains a link to a page that allows you to cancel the request (not sure the genius who had this idea). Now that the email is hacked, the hacker can read the emails and click to cancel the recovery process. And the vicious cycle continues.

What to do?