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For example:
$50 - up to 3 users
$100 - up to 10 users
$200 - up to 25 users etc
I see a lot of companies doing this (Highrise, Chargify, etc). In the above example, the per user cost is all over the map. 1 user is $50/user...3 users is about $17/user... 4 users is $25/user...etc etc.
My gut tells me that the fairest route would be to simply charge per agent. I think it would also be ok to keep the first tier...so $50 for 3 users, then $X per additional user (where $x is less than $17).
Or... do companies prefer to pay on tiers so they can easily gauge their monthly expenses?
Does anybody have any thoughts? experiences?