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I'm semi homeless and the forced Pixel 4a battery update made my phone unusable and I'm in a state of tears. What can I do? Reddit deleted my post (I am hoping it's not because of Google employees).
I don't want to get too long into what happened in my life, but I had a Pixel 4a and everything was running great. Even when I was on the streets homeless I was able to charge it. I'm still struggling in and out, and apparently there was an update that came automatically to my phone. I checked and talked to live support in the library and they said it was just a battery update and it will last a bit less. That wasn't a big deal I thought but now the update came and my battery went from many hours to maybe half an hour now and doesn't charge at all or very slowly. I have interviews and some other small jobs that I have to do and just hard life right now and I do not have any money for this. I am a bit emotional so I asked while tearing up to Google support why they did this and I can't afford this my life is in shambles but they didn't help me. Even with the battery replacement I do not live near any local shops and mailing it in would not be possible for my situation. I bought this phone when my life was good and I only like this one and want to use this one.
All my stuff is on here and I don't know too much about phones so I just want this to work. I don't have money to fix this. I feel like the phone will die any second. What can be done? I didn't know they would do this. My life just keeps getting worse... I always feared my phone getting stolen on the streets but never thought Google would steal my phone.
What can I do? I don't have much minutes or data and can't afford it, is there a number I can call Google directly? I don't want to play with the phone and do anything weird my life is on it and can't back it up.
Thank you all.