Hey folks! Let's talk straight – when incidents hit, communication is make or break. What tools and tactics do you rely on for no-nonsense incident updates? We use Slack & Zoom, what about others?
I'm curious to hear your insights on incident response. When it comes to managing incidents, what criteria or indicators do you weigh to determine the severity or scale of an incident that should trigger the execution of your Incident Response Plan? Share your experiences and best practices in assessing and responding to incidents.