1Show HN: A tool to generate incident messages (opens in new tab)(atlassian.com)2blakethorne6y ago0Save
2Why We Use Coding Challenges to Hire Developers (opens in new tab)(blog.statuspage.io)3blakethorne10y ago1Save
4We’re Drowning in Content. Recommendations Are What We Need (opens in new tab)(wired.com)3blakethorne10y ago0Save
5Great support teams are built on habits, not rules (opens in new tab)(blog.statuspage.io)1blakethorne10y ago0Save
6Why Clear Language Is the Secret to a Great Homepage (opens in new tab)(blog.statuspage.io)2blakethorne10y ago0Save
7On Writing Well When You’re in a Damn Hurry (opens in new tab)(blog.statuspage.io)2blakethorne10y ago0Save
8Our Startup Toolkit: All the Tools and Apps We Use to Serve 2,000+ Customers (opens in new tab)(blog.statuspage.io)2blakethorne10y ago0Save
9Support Weekly: A new curated newsletter on customer support (opens in new tab)(support-weekly.statuspage.io)1blakethorne10y ago0Save
10We Filed 100 Support Tickets to Learn How to Send Better Customer Service Emails (opens in new tab)(blog.statuspage.io)3blakethorne10y ago1Save
11Why, No Exceptions, Everyone at Our Company Talks to Customers (opens in new tab)(blog.statuspage.io)2blakethorne10y ago0Save
12Live Chat with Cindy Alvarez, Author: “Lean Customer Development,” UX at Yammer (opens in new tab)(attendee.gotowebinar.com)1blakethorne10y ago0Save
13How a Coding Project Got Us $117K in New Revenue (opens in new tab)(blog.statuspage.io)4blakethorne10y ago0Save
14Customer Support That Doesn’t Scale: The Magic of the Handwritten Thank You Note (opens in new tab)(blog.statuspage.io)1blakethorne10y ago1Save
