anon7331

I am a solo founder/developer of a SaaS product. I have many customers (enterprise, small, medium, etc). I have never had this issue before now...

I have a customer that agreed to pay in N-days which is common for enterprise sales. However, this customer used our subscription/plan and refuses to pay (ghosting me at this point).

I believe the next step is writing a demand letter before officially bringing this to court. Does anyone have advice for a situation like this?

I have spoken to lawyers and they don't want to help (not quite enough cash for them to care, but a bit too much for small claims court as well...).