anon223345

in Google Cloud, you can assign admin, billing, etc to a google group.

Years ago I made a google group for google cloud administration

A company in Spain, a bunch of startups, etc have added that google group (by accident) as an IAM user with varying level of roles attached

I now have billing access to one account, admin access to another, can just hop into the database of at least two of the accounts

I try to reach out to google support but because I don’t have “business” or “enterprise” level support I can’t even submit a ticket

I’m trying to let them know but can’t, they do t do chat, no phone number, even billing contact is an automated chatbot only

GCloud should have like “emergency reach out to a person” link or something