alanz1223

I am trying to incorporate a real time messaging customer support system into my mobile app for users to contact me right away and chat with me in real time for any issues. This is a fairly common feature of many websites, I am not sure of the marketing name but it's that small pop up that allows you to instantly message a support person and chat with them without necessarily being registered. I would like something similar for my app. I have been googling but I don't think I am using the right terms because I am stumbling upon a lot of solutions which allow regular chat like person to person but not any for person to app master for support..

Ideally the solution would have a centralized access point like an app or web site for me to view and reply to my messages.. although I am not strict on it, I would also like to be able to receive a notification evertime a new massage arrives so that I don't have to constantly check for new messages.. is there such a solution out there, or will I have to implement this from scratch?

I am making a mobile app and want to have a chat/messaging feature where users can directly chat with me (in order for them to ask questions about a product) in real time. I would also like to have file exchange support (to send imgs, PDFs, etc) within the chat.. I know it maybe a stretch but are there are third party solutions that offer this feature?? So far the closest thing that is https://pusher.com/chatkit and they seem to offer a Rich Media Messaging feature to send files back and forth, my only problem is that they have a free plan and their next cheapest plan starts out at 500 bucks a month!

I am making a mobile app and want to have a chat/messaging feature where users can directly chat with me (in order for them to ask questions about a product) in real time. I would also like to have file exchange support (to send imgs, PDFs, etc) within the chat.. I know it maybe a stretch but are there are third party solutions that offer this feature?? So far the closest thing that is still far from what I want is firebase cloud messaging.

About three weeks ago I launched my app as a solo dev and without any marketing or buzz I've been able to convert paid subscribers and sell products. I know its an app with a viable market, and has potential. However I have a high churn rate (install/uninstall ratio) of about 70-80% that I know I could improve. Just to put into perspective I am getting an average of 150 installs/day and about 115 uninstalls. So I gain about 20-30 users/day and of those I am getting 3-5 free 3 day trial signups.

Currently my app has a couple of issues with a few crashes a day which I am working to resolve but I don't think that is the culprit. My design is decent, it performs decently and its not too convoluted. I use google analytics to track events but they are more of a way to report how much activity my app gets rather than reports on how people feel about my app.

I have about 500 active users and about 1,300 accounts. I used mail chimp to retrieve feedback about two weeks ago when I had about 200 active users and 400 accounts and I received only a couple of responses from people saying they really liked it, with just a few minor suggestions but nothing really enlightening. Just today I used to the new search keyword feature in the play console that allows you to see by which terms your users found the app. I have two keywords which I am targeting and have a very nice 50% conversion rate but mostly all of my installs come from keywords that are not listed and get placed in the "other" category. So I am a bit lost since I feel like the app could be optimized right now as its still very new before I try scaling out and just churn through more potential customers.

I am looking for advice in general since I work alone but more specifically are there any tools/methods that could aid me? I came across https://www.appsee.com/ which looks great to be able to see how users interact with my app but I was unable to get a response? (maybe they don't like the little guys)

Hello, I am trying to learn how mining clients for crypto currencies work (specifically monero like the one found here https://github.com/fireice-uk/xmr-stak-cpu). What I would like do is what kind of exchange and interface is implemented between the mining client and pool. How does the client gather "work", what does this work/job look like and what the mining client does with it and how does it send it back? All references and tips welcomed.

I am planning to create the client with Node.