Ask HN: Which Support tools do you use?

6 pointsnicolasd12y ago3 comments

I am looking for a support tool, to communicate with my customers. I like the way Intercom does it, but it has no reasonable pricing model if you don't need user-tracking and have a lot of inactive users.

3 comments

3 comments · 3 top-level

hajrice12y ago

have you checked out Helpjuice.com?

I'm the founder of it, and would be more than happy to answer some questions, if you have any!

amarcus12y ago

Are you looking for live chat or support help desk platform?

For help desk, you can check out zendesk.com, desk.com, happyfox.com

johns12y ago

HelpScout + Olark is what we use for support. I especially love HelpScout.

j / k navigate · click thread line to collapse