Because we use real people to transcribe the cards, we found that we were having trouble with accuracy when the cards are in languages other than English. As such, we flagged the app to countries that have English the primary language.
As we scale the app, we're going to enable more countries. But right now we wanted to make sure that we're providing the best possible experience, even if that means to a smaller base of users.
Very sorry for the inconvenience.
How does your service compare to CardMunch's replacement with EverNote?
As for how we compare? That's a matter of personal preference.
While I like Evernote a lot, and use it daily, it's just not where I want to store my contacts. Nothing about that makes sense to me. My contacts need to be where they're the most accessible, from the device that I'm going to use to get in touch with them.
I don't use a CRM, but if I did, I'd want to scan cards into it because that's where it makes sense for those contacts to live. I'd want to segment them and I'd want to pull them into my phone when I needed them. None of these things are easy to do when you use Evernote as your repository. It's great for being your "second brain", but not so great for being your phone book.
The transcribing aspect looks interesting. I am still waiting for my first few to process but very curious to see how their OCR works out.
I love the use case "When I scan a business card, automatically invite them on LinkedIn to connect". Then I can toss the card guilty free.