Indeed. There can never be just one platform for project communication, because there are different kinds of communication - mostly sorted between synchronous and asynchronous.
So, IRC, Matrix (these can even be interconnected) for synchronous, mailing lists or forums for asynchronous.
And of course issue tracker, where some topical communication can happen as well, but that could completely be covered by mailing lists.
There's no reason to ever have anything non-open in your FOSS project's infrastructure.