What's your experience?
Have you ever used ServiceNow? That puts Jira into "shame".
As an analogy - who are YouTube's customers, and who are their users?
Lots of people who (have to) use Jira are their users. But they are not the people who pay for it, they are not the customers.
Jira succeeds because it is optimised for the people who pay, it delivers what -they- need. Since the goals of management are seldom the goals of engineers it's not surprising to see that engineers don't like it, but managers do.
Incidentally, performance issues aside, most of the "dislikability" users ascribe to "jira" is more fairly described as "I don't like the way management has configured jira".
It is a pain to config and stuff, and configuring it is mandatory a good experience. But once you have the workflow set up, it's chill.
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Their email template editor has an incredible amount of bugs. Many times the entire window just starts shaking for no reason. Templates suddenly change/break entirely after a minor change. Very cluttered interface and hard to find what you need.
I am apparently extremely weird for this, but I despise Notion, and I'm deeply concerned about anyone whose mind finds it intuitive.
If I can avoid ever using that tool (or any like it) ever again, that would be a blessing.
A company I cannot name selling enterprise email services. Had me sign an NDA prior to the demo. I knew it the moment they asked for the NDA and so do they. But hey, enterprise sales.
Most low code solutions I’ve seen are half baked and with atrocious security - usually need full access to google drive or similar. No way Jose.
I think the hype / shittiness ratio award must go to ChatGPT. 100% hallucinated results combined with outright lies about GIA, combined with active effort to convince businesses that it’s possible to replace their employees with the new tech. Followed by actual efforts to apply the hallucinating chatbots as actual interfaces using them on real people. Instant agony at scale. Definitely takes the cake.
yes Jira
The UX is horrendous
It's actually impossible to overstate just how much of a regression GA4 was to its predecessor.
I'm not aware of a single piece of software that regressed the way this one did.
Google Analytics was an absolute delight and they just threw it away. I would _love_ to hear the internal politics that lead to this and the usage/satisfaction metrics that they are looking at - there has a to be a reason it happened.
jama requirements management
google cloud ui
azure ui
