There's been a ton of criticism of Helen here in this thread and elsewhere, but I haven't seen anyone clearly articulate what Helen should have done. Everyone says she did the wrong thing, but no one has said what the right thing actually was.

Here's my guess: I think OpenAI should have prioritized character more in its hiring. Ending up with an organization full of employees who cared more about making money than upholding the charter was a mistake. Ultimately it's not enough for the people on the board to have character. The CEO and employees need to have character too.