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0 pointspeoplefromibiza3y ago0 comments

preface: my parents are retired nurses and a big chunk of my family works in healthcare.

It sounds like the issues nurses face are global and do not significantly change across different systems (the system in my country is completely different from USA)

It probably comes down to the fact that this is a human problem and to solve it we must radically change the expectations around care and primarily being taken care of.

There's no technological deus ex machina or amount of training that can change the situation without shifting the POV.

IMO people working in HC are subject to a lot of stress and must be protected at the cost of making it a bit unpleasant for the patients to be cured.

It's such a fundamental foundation of our lives that the system should be calibrated to create the best possible working environment for those who are working instead of moving it toward a customer reviewd activity that focuses on their satisfaction.

I know it can sound unpopular, but receiving the best medical care possible is not a right, it's a goal that more often than not it's almost impossible to achieve, so let's improve the working conditions so that the workers can give their best without questioning too much all the sacrifices that the job requires.

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lazide3y ago

Well, first you’d need to get over the idea it’s oriented around customer satisfaction or outcomes, which it doesn’t seem to be here in the US.

peoplefromibizaOP3y ago

I don't know the US system so well to argue, I can only expand on what I meant: the job of healthcare is not to make people comfortable or make their wishes come true, HC, unfortunately, it's not a democracy.

What I've seen in the past 30 years is a gradual shift towards becoming some sort of wellness centers for disease: patients that complain about other patients, patients that complain about their accomodations, patients that complain about therapies, most of all patients relatives that want to have a say on everything that's going on up to the point that doctors simply do what asked to not waste too much time with them.

And to add insult to injury, all the legalities that made taking a decision virtually impossible without risking too much.

Of course there are situations were malpractice causes more damages than the illness itself and those must be reprimanded, we can't afford to disrupt trust in medicine in any way, but the results should be taken into higher consideration than the opinions.

ER, intensive care and other kinds of "hardcore" department should also be judged differently, just like it happens to military personnel who are not subject to regular justice while on duty.

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