And "Unlike competing email services, we do not track you."
Nowhere does it say "Unless your government asks the Swiss government then we'll capture, log and report every IP address you use".
Source: https://protonmail.com/security-details
Screenshot: https://imgur.com/a/gfUcYme
And this marketing copy was rewritten after this incident.
Before this incident it didn't say "opt out of tracking". How does one "opt out", by using Tor?
It used to say, in bold print, "No tracking or logging of personally identifiable information".
No weasel words about requiring the user to take some unspecified action to "opt out". No asterisks or caveats or warnings of any kind.
It also used to explicitly promise: "we do not record metadata such as the IP addresses used to log into accounts".
Now that part is mysteriously gone.
Pretty shitty to quietly flush this down the memory hole, then pretend nothing's changed, blaming and gaslighting users for not understanding.
Source: https://web.archive.org/web/20210607023937/https://protonmai...
Screenshot: https://imgur.com/a/R1muChN