In fact, many 'scare' articles about airbnb puzzle me, because it seem seems that the problems could have been avoided if the guest had read the reviews and/or booked with a superhost (or other host with a history of good reviews).
Having said that, I do think it's insane that the reviews are no longer listed in chronological order (or at least with the option to view them in chronological order).
Would you keep going to a grocer who fraudulently billed your credit card, just cause they were cheaper?
How much cheaper than a hotel was your stay after a 3 digit cleaning fee?
Is it worth a one time screw up of $200 for my years of positive experiences? For me, yes.
If the ratio of positive to negative experiences starts going down, I'll be finding other ways to vacation.
Likewise, if a grocer messes up once, but I've been going to them for years without issue, I'm going to let it go. If it starts happening more often? I'll look for other ways to get my groceries.
(Side note: I've been booking more hotels recently. But that has to do with cost and convenience mostly, not false listings or false cleaning fees or anything else like that).
Are people really so afraid of being banned by a company such as Airbnb that they will just suck up when defrauded?
It's a vacation rental company, and not very good at that. Why are people so afraid of it?
Genuinely curious..
