Oh no, apple.com is unavailable - breaking news, affects noone?
akamai issue and the hash is a time stamp
this is not some shitty grad student's website you know. you don't expect shit like this to happen...
that's how this is breaking news/front page news.
it affects customers who want to preorder their phones
I think the simulators usually try to load apple.com for some reason before the page under test, so it might just be selenium waiting forever for apple.com to load.
Those sorts of request ids are usually just for piecing back together what happened from logfiles in my experience.
Probably, the title would be "How Apple invented Access Denied page"
- Minimalist Design
- Only black and white. Colorful page may harm your eyes
- Border-less design
- Minimal but highly informative text on the page
blah...blah..
Godspeed, Apple friends! ️
As a side note (and speculation), as compared with other online stores, I don't think the Apple store has the same risks as the other stores (the fact you don't buy the Mac directly from Apple doesn't really affect their revenue).
Consistent downtime can damage a brand, but this is just a hiccup.
Apple is using Akamai's cloud security service called Kona. They (Apple or their Kona team) pushed a bad config up and now that they know it's a bad config they are pushing a fix-- but it takes 45 minutes to replicate out to all the Akamai edge servers.
I think it's Kona because the 403 Access Denied and the Akamai ref number. Also, I use the same service and always live in fear of something like this happening and taking 45 minutes to undo. There is a staging option...
staging. Where we are going we won't need no staging option...
I suppose you could say the server has given up the ghost...
Googling "AkamaiGhost 403" shows that other sites have experienced the same problems with them before in the past, so I wouldn't particularly blame Apple for this.
On a more serious note, it seems strange they wouldn't have failover environments for just such occasions... Maybe @Too is on to something, and this is a new way for big companies to drive traffic to their sites prior to a big launch. Genius.
This is the first major event since they integrated the store into their regular website (rather than having the store.apple.com subdomain) Clearly, this is a mistake as they are deploying all the new pre-ordering pages for the iPhone 6s.
https://www.change.org/p/apple-free-jony-ive-from-his-white-...
(oh, shit!)
RIP CDN / Traffic Management team @ apple.
