> You've basically elevated these items to the top of the list, above all other attributes, and declared them more important to all customers.

No I didn't. I'm just saying that these things are also important to customers. Churning out tons of broken features on top of a constantly crashing/unavailable system is not a winning formula for success in many markets.

It might work to some degree for free consumer-facing apps (like Twitter), but for many other sectors reliability and data integrity are very important factors (like any B2B product).