Thanks for the feedback! We're working on a more elegant solution to handle the alternate airports, balanced field length, etc. We're erring on the safe side right now, but there are always these edge cases.
As far as the prices, we're working on adding more aircraft everyday (lower repositioning costs, greater aircraft choices, etc). I'd love to ping you for some further discussion, especially around alternates.
Email's in my profile; happy to chat more. (And just to be perfectly clear, I don't think you're erring on the safe side on the 8 pax + 2 crew H800 out of 5000' runway at KOSU for a 1525nm non-stop. ;) The good news is the charter pilots will reject that; the bad news is your customers won't get what they thought they bought.)