I still believe that but we went past the mark and dissolved our communities into the same pitfalls as the commercial software.
I consider windows 7, office 2010 and conversely Ubuntu pre-Unity with libreoffice to both hit the mark perfectly. Stuff just worked and we had control over our data. That was the last software I needed. Since then I've been dragged forwards into the future, the cloud and all the things that it brings.
Now it's going backwards again and we're losing control.
I'm not saying that we shouldn't improve but that was feature peak.