It sounds like they are still in the middle of possible negotiations... Maybe things might change.
Are there any details on their metrics?
I've seen a few of these posts in recent times where the app/company decided not to compromise (for a subpar? experience) on their product and went out of business.
I guess it comes down to principle, but I'd be curious to hear about ones that have faced this dilemma and compromised and maybe made it through the crunch to continue building the product.
Is a great product that can no longer be used better than a good product that might be able to evolve in the future?