There was no crime (at least no criminal prosecution of one form or another) and no punishment. There was a violation of the contract the OP agreed upon and the other party decided to make use of their right and terminate that contract. That other party has no obligation whatsoever to continue to uphold the contract or not make use of the clause which allows them to exit. The other party is also under no obligation to provide someone some leeway to “learn the ropes”. Lastly, the ropes which the author failed to learn are founded in civil and criminal law, not in the ToS of the other party specifically. Since ignorance of the law is not a valid excuse to violate said law, there is particularly little reason for anyone to give the OP any sort of leeway to learn obeying the law.

TL;DR: Don’t trust companies with important stuff if you are not certain to have appropriate forms of recourse if they decide in a way you don’t like. Don’t ignore civil and criminal law because they’re just “rules”. Read the terms of service if you agree to them.