Ask HN: Is it fair to judge a business based on web presence?

1 pointsluckyno1312y ago1 comments

I have just started the journey of home ownership for the first time and as I look for services (such as inspectors, security consultants, etc) I am finding myself steering away from those who have have little to no web presence. Whether its the lack of website, or just the underwhelming nature of their presence, in my mind, any business taking itself seriously should be trying to have at least a basic informative website.

1 comments

1 comments · 1 top-level

timrosenblatt12y ago

I would ask friends and family for recommendations. Someone could be useless and have a great website. Similarly, someone might be so good at getting business from word of mouth that they don't need a website.

FWIW Berkshire Hathaway has a very ugly website, but no one would suggest that they're not competent. Certainly not a service company like you're looking for, but the point is that web presence doesn't always mean a lot. http://www.berkshirehathaway.com/

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