I don't understand what's so hard about "You can roll with us as long as you treat our rented infrastructure with respect." That sort of agreement exists in many industries. I get kicked out of my apartment if I trash it, even though I paid for it. I don't ask my landlord to split the costs of an upgrade to hardwood floors because I fucked up the linoleum (because "I ended up with more pets than I expected" or something), much less pay for it himself. I pay for it or I'm booted. If he did anything else, such as let destructive renters stay on his property or paid for their damage they were responsible for, what would be the point of renting the property? That's a terrible business model. Same thing here... Comcast is damaging Level3's customer relationships on purpose and refusing to pay reasonable level-of-service costs to rectify the problem and should be thrown off the network.