kdragon's post seemed to indicate that he's aware of problems on the professional side and has ideas on how to fix them. I was curious about that.

I find it odd that there are no free online tax filers in the US? TurboTax has a free version in Canada, and some competitors do as well. I like the idea though. Tax filing can always be made easier.(nevermind, a quick search shows that both TT and H&R have free filers.)