I'm not insisting that they are one and the same. But insisting that people get their categories exactly right in a casual conversation is tiresome (I mean in the comment I replied to initially).
It's even bad advocacy. You might better say "There are ways to do it that work fine, but there are obviously problems with some providers, especially that one awful one" before you start complaining that people are making things up because they didn't split the right hairs to communicate precisely with you.
