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0 pointsilikesnowflakes12y ago0 comments

DDOS attacks are not up to Namecheap. You want money, go talk to the people doing it. These are very hard to prevent.

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3 comments · 2 top-level

MuratC12y ago· 1 in thread

Are you idiot or kid? We are doing professional business and we were using namecheap DNS with registered domains (not free dns). The main point is protection, they provide this service FREE (with or without domain) yeah good but where is protection where is responsibility?

I just suggested something, if money important for me, I didn't move all of my domains from namecheap to another provider :)

Dave_Z12y ago

That protection and responsibility is defined in your contract or registration agreement with NameCheap. You can consider DNS or DDoS protection NameCheap's responsibility, and they'll decide -- like any business -- which one they can afford.

While offering some gift or compensation for ANY negative incident -- especially one outside anyone's control -- is nice, that's not something everyone can afford under ANY circumstance.

nc-customer12y ago

They could better protect against it by not assigning the same list of DNS servers to every customer.

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