I'm not arguing here for its societal value, just that dan appears to have misunderstood some fundamental bits about how it works.
> Robot 1 offers Book A for $10. It probably doesn't have it in stock, but it knows where it can buy it for, say, $9, drop-ship it to the customer without ever seeing the acutal product, and make a buck on the arbitrage. Robot 2 notices this and lists the same book for $11, hoping to do the same thing. Robot 1 notices Robot 2's listing, doesn't know or care that Robot 2 is another arbitrage trader, and reprices its listing for the book to $12. Robot 2 notices this and goes to $13, and away we go.
This makes no sense; the fundamental rule of amazon bots is that consumers buying used books almost always buy the lowest-priced used book available. So the bot war would send the price down, not up.
Why in the world would bot 2 offer the book for $11? It would know that nobody would buy it when there was one already listed for $10.
The silly-high-priced books that I saw when I was working for the book company were rare long-tail books. One of the discoveries that many people have made is that for rare books, whether or not you understand what the heck it is, some % of them will get bought even if they're listed for silly high prices. Enough people will pay thousands of dollars (not an exaggeration) for a used copy of a book that they can't find elsewhere that stocking the long tail of books can in fact be very valuable.
That means that, when you find lots of rare books, your incentive is to throw out some crazy-high price for each, because some % of them will, in fact, get paid, making the whole enterprise worthwhile.
edit: Arbitrage on the same market Does Not Work, in my experience, and to just claim that it does with no evidence doesn't make it any more likely to do so.
The author covers that point with this quote:
>In this case, buyers could easily find the "original" products for themselves, and pay less... but the search results are cluttered with millions-sold arbitrage super-stores
I follow what you're saying, but it's not what happened IME.
That's just one example that I noticed the other day. Presumably, the cheaper copies are either poor condition or from high-volume stores. The middle prices seem to be in better condition, from lower-volume sellers. The higher prices are from sellers with many different levels of volume. Presumably, they're hoping for the inattentive-buyer market.
Our experience was that there is no inattentive-buyer market. Those high-priced books will not sell.
edit: I'd add that we didn't like to stock books with low prices like that. There's no margin in the <$5+s&h books you see on Amazon. Instead, we had a big pulper and we'd pulp our 10m copies of "Patriot Games" and sell them to recyclers. My understanding is that my former employers have moved to start making recycled paper themselves and selling that these days.
People on Amazon don't just buy the lowest priced item: They buy from whoever won the "buy box": The big "add to cart"/"buy now 1 clock" buttons. You seem to be talking about selling used books, where the market is a little different than "new" items.
Price is obviously the biggest determination of who wins, but you can be disqualified because you don't have a high enough ranking, and other factors related to customer satisfaction.
So an established merchant may win the buy box even if they're 50 cents higher. And that's exactly where this scheme comes into play, as soon as you've got two of these bots playing off each other and no other sellers qualified to win the buy box.
We were also obsessed with our customer rating, that just didn't happen to be my job. It was tough to get happy customers to come back and give us 5-star ratings; people with bad experiences would come by and rate but those with perfect experiences never would. Or people who got a book in perfect condition, on time, would rate us 3-stars. What the heck did they expect?
Obviously, shipping on-time and good product is crucial too. Again, mostly just not my job.
So we were definitely working on the customer satisfaction angle as well, there just wasn't much that I could do about it, so I talk less about it.
I understand that he's claiming it exists, and it might with other products, but my experience was that it does not with books.
Consumers often take into account seller reputation. If a book is $20 at a seller with stellar feedback from a large number of customers, and $18 at a seller with very little feedback, I'll probably buy from the $20 seller.
What happened in the case with the two bots on Amazon was that one bot was pricing for a seller with a stellar reputation based on a lot of feedback. It was finding the low price from sellers whose reputations were not as good, and setting the price enough above that to make a profit reselling from the low seller if someone ordered.
The low seller's bot was using a strategy of undercutting the lowest other seller.
The amount the first bot was adding was more than the amount the second bot was undercutting by, so the net result was the price zoomed up.
Oh, so it's just like domain squatting. Got it.
For the rare books, I expect the price would be limited both by value and by how much time it would take to find another copy somewhere (say, a university library two towns away) and how much the buyer's time is worth.
Domain squatting I thought tends to be more about trademarks and trying to confuse people.
My own book, which is available new from Amazon for around $12, has listed for several hundred thousand dollars from a reseller.
Dan's explanation:
"The price-setting robot sets its price far enough above that of the other vendor that if someone buys, the robot-owner can buy the book from the other vendor, send it to the customer, and still make money."
To make money - out of nothing except a listing - only requires a buyer, either misguided, malicious or unfortunate. This might even work in large numbers by pure chance. Or it might not, but someone is trying.
> consumers buying used books almost always buy the lowest-priced
There it is, a bet on the complement of "almost always", at an insignificant cost.
Yes, this is what book arbitrage is, I hope I'm aware of the concept! It's what I did for a few years.
> To make money - out of nothing except a listing - only requires a buyer, either misguided, malicious or unfortunate.
Or none of the above! If they buy it on Amazon for $10, but it was only $5 on AbeBooks, and they never would have found it there, they're a perfectly happy customer.
> There it is, a bet on the complement of "almost always", at an insignificant cost.
I'm suggesting that, as a person with several years professional experience doing so, nobody makes money on Amazon by being anything except the lowest-priced used book available.
I'm further suggesting that the bot wars that happen (often!) are negative feedback loops, causing prices to drop, not the other way around, and he has provided neither examples nor a reasonable explanation of why bots would fight to be lower on the list.
Being first on the list of used books is everything when selling on Amazon, and if there are bots going the opposite way, they won't last long. Low cost ≠ free.
It seems more likely that someone was trying to game the charts: Some categories need surprisingly little revenue to top, and each of these apps started at ridiculous prices, dropping to the normal $0.99 a month later. Some very naive person may have thought "investing" in buying only a few copies of their app (getting back 70% of it, or even more if they bought discounted iTunes cards) would get them enough exposure that it would pay back (whether through future purchases of the app, or as some sort of backstop to demonstrate their excellence as an iOS developer, etc). This is, it's worth noting, exactly how many books get on best seller charts, particularly in the smaller-market, easily manipulated categories. ^1
Just as a point of reference, I implemented anti-money laundering systems for a banking conglomerate, so I have been deeply involved in analyzing money laundering schemes.
I should add that I would love to make money for "nothing". To make the next Flappy Bird. Don't we all? To be very negative about that has the unpleasant stench of jealousy.
^1 - http://online.wsj.com/news/articles/SB1000142412788732386430...
Do you have any resources? Good books (fiction, but accurate or non fiction) that you could recommend?
I'd love to read an update of that book, or something similar.
I could see a young college student in Pakistan creating an app that does something totally random and just throwing an equally random price on it just for the experience.
Hang on... so the top paid apps are based on revenue? I always assumed it was based on the number of downloads.
HSBC.
EDIT: see here for example: http://www.theguardian.com/business/2012/dec/11/hsbc-bank-us...
That's a 'record fine' cheaper than some of those bot-war books, but there you go.
The more novel vehicles that took off in the 1990s was through insurance, where reporting was significantly more lax and the payouts were less tied to to the inputs. Enormous new regulations as a reuslt of 9/11 (and anti-terrorism financing) put dramatic new controls, such that large, third-party payments, or irregular situations will always get flagged and submitted to the government(s) for review.
It would be fairly trivial for Apple, in cooperation with a law enforcement agency, to source the transactions, map the patterns, and triangulate to likely points of origin. And it would probably arouse a lot of suspicion if an app of such obviously bullshit quality suddenly started raking in millions of dollars in sales -- thereby making sales of the app inefficient and risky as a laundry-integration method.
I suppose the whole thing relies on iTunes gift cards and credits, rather than credit cards, but why overcomplicate things beyond there? Buying and reselling gift cards at a moderate discount would launder your money just fine, while limiting your exposure to third-party risk.
Apropos of nothing, the dissection of the high-priced crapware reminded me of "I Am Rich," the infamous and short-lived iOS app from 2008. It cost $999.99, and all it did was display a glowing red gem and a tagline on your screen. Evidently, at least eight to ten people bought a copy before Apple swung the ban hammer.
Apropos of nothing, the dissection of the high-priced crapware reminded me of "I Am Rich," the infamous and short-lived iOS app from 2008. It cost $999.99, and all it did was display a glowing red gem and a tagline on your screen. Evidently, at least eight to ten people bought a copy before Apple swung the ban hammer.
I never understood why Apple banned that application. There was no fraud involved. The application did exactly what the description said it does (show a glowing red gem for 999.99) and it didn't violate any of the (quite arbitrary at that time) Apple app store policies, or requirements.If you want to put your douchiness on display by paying so much cash for no other reason than to yell out to the world that you can afford to throw 1000$ out of the window it shouldn't be up to Apple to put a stop to it.
I assume it was a matter of fear about bad publicity on Apple's side. Nevertheless I thought pulling this app was one of their more innane decisions.
Wikipedia has a brief entry on that app:
There was nothing technically deceptive about the app or its marketing. It was banned largely out of what I presume was a "broken window theory" approach to store curation: let stupid apps live, and more stupid apps will show up. I am not sure if I agree with the call that was made, but I understand the rationale behind it.
Zero sales, but making weird noises with my voice made for an amusing few hours
Does this mean the developers got to keep their money or not?
"One explanation for this could be money laundering"
Selling some useless crap for stupid prices is one of the easiest laundering techniques beloved of many people trying to account for a sudden influx of wealth. Oh ? The suitcase of cash, well it's like this, I sold some old jeans, my wrecked chevvy and a busted tennis raquet to some nameless guy down the [pub|bowling alley|policemans annual ball] and he gave me like $250,000 in this suitcase for them.
I'm sure some of these apps are people having a laugh and then getting an even bigger laugh when someone actually pays the stupid price tag they put on. However, at least some of this has a distinct whiff of laundry detergent and it's always useful to have some schmucks innocently purchasing thrown in for good measure to delay investigators as they follow dead ends to people with more money than sense.
If the goal is to do something completely and utterly ineffective, sure. If you were under suspicion and justified an influx of cash through specious claims, the money would be confiscated as proceeds of crime and you'd be on the hook to prove otherwise. People can argue whether that's fair or not, but the whole reason real money laundering exists is to integrate shady money into legitimate trades and enterprise, and this is a very complex, very involved endeavor: You can't simply manufacture a ridiculous explanation and call it a day, or you might as well simply hand it over when they come calling and put your hands out.
In practice to get to a confiscation hearing, there is an investigation which means following the transaction trail and the more complex and convoluted that is made with dead ends and people who disappear (but leave a small trail of evidence they were around at some point to prove they are real), the more time and money authorities expend and the longer it goes on with me hanging onto the money (even if you seized some of it already). The fact I'm selling crap and the transactions make it look like I'm mining gold in a moron mine is enough for a good lawyer to talk me out a seizure or have some bargain made with the prosecutor (which I can always delay paying anyway if I'm in Scotland it seems : http://www.dailyrecord.co.uk/news/crime/revealed-75m-dirty-m.... I'm sure other places have similar stories.)
How legislation is supposed to work (as portrayed in TV/Film Justice) and how it actually works in real life is very different. If it worked TV Style, every 419 scamming prince would be in cuffs when he went to the Western Union office to collect his processing fees. Instead they drive around Lagos in BMWs laughing at all the mugus they scammed with lame-ass stories.
Smile
Hum
Reminds me of something a few months or so back (in 4chan/g/) when Samsung had some sort of a campaign that gave it's users free android market credits. I don't remember how you had to authenticate yourself, but it was easy to fabricate and people did it multiple times over. As a result, people made really bare android apps to buy from themselves to turn that credit into real money.
I;m interested if google caught them or not. Surely they'd notice a spike in expensive app purchases using gift cards (if they measure things like that).
unless, this is just nothing large at play, just a random dude stealing cards here and there, less than 100k a year type of criminal activity.
I don't think it would work very well for a long time at a large volume. But so what? Set up a new seller account and start over.
http://www.chrisrand.com/blog/2010/02/odd-tale-alphascript-p...
This does leave a more subtle problem than literal printouts of Wikipedia articles, which is harder to solve. Sometimes journalists and even scholars consult a Wikipedia article for background, and then just repeat something similar uncritically, without independently verifying whether the Wikipedia article is correct. If the Wikipedia article then at some point ends up citing that writing as a source, a hidden reference-loop is created, with Wikipedia effectively "laundering" a self-reference (unintentionally) through a third party repeating something they read on Wikipedia. (Not a phenomenon unique to Wikipedia admittedly.)
The cost varied between $1-$10 with $5 shipping, and would cost me $1.20 out the door. I had everything automated with a robotic disc publisher/printer and stamp printer that I would work maybe one hour a week and bring in a couple hundred dollars each week.
It was definitely a great source of side income. The main market was people who didn't search google, since they could take the title of the auction, put it in google, and usually find the PDF right there.
There's still people doing the same out there but now the market's flooded and there's much less profit margin available.
This is why selling CDs of free things on ebay converged down to the price of a CD + Shipping . Similarly its why (at least for now) bitcoins ought to hang out around the cost of electricity + the capital cost of ASICs ... If the price is much lower, dont mine, if the price is much higher its cheaper to buy electricity and ASICs than to buy bitcoins.
But how valuable is market making, really? Is it always a good thing that "well-run" markets tend towards the extremes of having razor-thin producer excess or razor-thin consumer excess? Because that's what seems to happen in big/equilibrium markets. One party has a slightly stronger bargaining position and the process of market-making teases that out and translates it into "one person wins big, one person wins just-barely-more-than-nothing." In the process, some of that excess winds up in the hands of middlemen, so to argue that "it's a feature, not a bug" you have to show not only that the value of driving one party's margins to 0 is positive, but that it exceeds the sum of the value captured by middlemen in the process.
Sometimes we can throw up our hands and say "eh, you win some you lose some," but other times the result is so unspeakably horrific that this attitude goes from "unproductive" to "evil." Example: labor markets. Is it a feature or a bug that unskilled laborers don't manage to capture any of their producer excess, and that the equilibrium wage would lie just north of what what was required to make work preferable to starvation and homelessness (less, actually, because some people will be willing to invest savings/debt/daddy's$$ in acquiring experience = differentiation = freedom from the crushing competition)?
Look, I don't know of any system that I'm convinced is better. But that doesn't make the market perfect, so let's not pretend that its shit doesn't stink. In particular, is it possible to structure a market in some way to split the excess? Are there any big/equilibrium markets people know of that we could look to for inspiration?
There were some technological solutions we implemented, but it was a major annoyance all the same.
Hey, hey! Let's not get crazy.
If everyone did that, the first-world economy would disintegrate.
Had this happen to me three times in a row on the same item. Why do arbitrage when you can simply nuke any lower-priced competition at no cost?
In my case, every other item for sale, regardless of seller, was at least $150 higher. (I eventually sold the item on Craigslist for cash.)