https://LunaDel.com/
Just wanted to get feedback re our front page and if there is anyone out there who has experience with logistics or similar services? Could use some help and just to chat with those in the industry.
Working with a great team sourced from the Freelancer thread on here. It's a really great source of talent. Especially for us here in London, UK.
If there's anyone of you in London who want to meetup or if you use the service, would love to hear your thoughts. Just mail me: lm@lunadel.com
Thanks
Because if not, it's usually customary to at least use a different company name before cloning a US startup and launching it for a European market.
I previously had to take somebody to England's High Court for exactly this
For example: http://www.ipo.gov.uk/tmcase/Results/4/EU009432147
Also interesting is what the Intellectual Property Office has to say about passing off (http://www.ipo.gov.uk/types/tm/t-about/t-protect/t-protect-u...):
To be successful in a passing off action, you must prove that:
- the mark is yours
- you have built up a reputation in the mark
- you have been harmed in some way by the other person's use of the mark
It can be very difficult, and as a result, expensive to prove a passing off action.
IANAL but it would seem that a US-based company with (I'm assuming) no customers or operations in the UK would have a hard time showing that the use of a mark by a company which operates within a very small area of London has caused it harm. Also tough to show 'you have built up a reputation in the mark' given that Luna was only founded a few months ago (according to AngelList).
:(
This is for two different reasons -
1) If there was a solid business case for making deliveries between 6pm and 10pm (reasonable after-work hours), why aren't delivery companies already doing so? If there was a case for it, I'm sure they'd happily do it and charge extra for it - just like many of them charge extra to guarantee delivery before a certain time in the morning.
1.1) Is missed deliveries really that big of a problem? Anecdotally, I order a lot of things online for delivery - to the extent that I managed to make over 190 orders on Amazon alone in one year. In the past two years or so, I've had less than a dozen parcels that couldn't be delivered on the first or second try. I live in a building with six other apartments - it's rare that someone isn't around to sign for a package.
2) There's an increasing number of shops that offer a locker service like Amazon Locker Service. Since this doesn't cost me anything extra, other than the time taken to pick up the parcel, what's the incentive to use a service like yours?
1. I would actually completely agree with you that evening deliveries is not enough to sustain a business. Our roadmap consists of many other delivery/shipping services that will be rolled out. We just thought the concept of night deliveries was a good way to introduce the consumer side of our company, building off from there. Especially as it helps polish our internal system methods before we offer 24/7 delivery.
2. Indeed, London also has other services like Collect+ where you can get your item at your local corner shop. We do plan on introducing our own locker system now in the spring, so we are on board and in support of the locker system as existing in harmony with a dedicated delivery system too.
This is the perfect time for people who actually work, so most people with a disposable income.
However if you're going to enter a market that already has multiple players and can be assumed to be competitive then surely it's important to understand why your competitors aren't doing whatever your idea is as it's likely to suggest if your idea might not be feasible, or profitable, or if there's another issue that might get in the way that you don't know about yet. Of course on the other hand it might tell you why it's not a good idea for them, but is a good idea for you - they might be burdened with legacy systems that would need to be rewritten to deal with deliveries after 5pm. They might have employee contracts which are hard to renegotiate. They might have hubs that are too far away from their delivery sites to make a shorter delivery run profitable after employee time and fuel costs are taken into account. But unless you're willing to ask the question, you're not going to know are you.
Some kind of partnership i guess. Nice idea. The website looks good, i'd just reduce a bit content fonts, should be a bit smaller than main header.
The WHOIS shows it's still owned by shawnk.
