I reiterate, if it was a major amount of money, I can see that. Pursuing actions against someone who made a mistake just seems unnecessary. They've already publicly admitted they screwed something up. Someone on their end probably got into major trouble, if not fired, for said mistake.
The instinct to say, "you screwed up and now you're going to pay" baffles me every time. Why does everyone feel entitled to seek compensation for inconvenience? When did that become ok?
I see this on here constantly, and whenever it's pointed out, it's immediately down voted. And yeah, I'm expecting this to get down voted, again.