I can kind of see his point though. For example, maybe the customer had a medical emergency or a friend got into an accident and so they have a legitimate reason for wanting to stretch their deadline.
Still, I think this site is in a very definite dark gray area and I wouldn't run something like this.
As a former TA, I would have instantly granted extension requests that had a real, legitimate excuse attached to them. The ones that irritated me were the ones who thought they were entitled to an extension "because, y'know, there was like a party on Friday night and I got so drunk I couldn't figure out where I was until midway through Monday."
> that had a real, legitimate excuse attached to them
So, in your opinion you believe that you as a TA have the right to know the personal details of students' lives if they need extensions? What if the matter is private?