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0 pointsdanielweber12y ago0 comments

Here's a question:

Upon learning that many of your customers are unhappy and believe themselves to have been tricked into subscribing, do you:

a) change the process, or

b) defend the process?

0 comments

Exactly. The fact that they have devised what appears to be a canned response for the issue is telling.

j / k navigate · click thread line to collapse

0 pointsdanielweber12y ago0 comments

Here's a question:

Upon learning that many of your customers are unhappy and believe themselves to have been tricked into subscribing, do you:

a) change the process, or

b) defend the process?

Exactly. The fact that they have devised what appears to be a canned response for the issue is telling.

j / k navigate · click thread line to collapse