undefined | Better HN

0 pointspclark17y ago0 comments

dont use the word 'trap' when talking about customers. Scary! ;)

Why do you think they'd use your software? Whats your benefit? Free? Does that mean no support? Self-hosted?

0 comments

3 comments · 1 top-level

maheshsingh17y ago· 2 in thread

yaa you are right 'trap' is a Scary word, i'll use convince ;)

Why do you think they'd use your software? -Because i think they are charging more. -Open Source and free model added advantage apart from other added features, but at start with basic version. Whats your benefit? -Pro version Free? Does that mean no support? -There will be support but only email and limited number. Self-hosted? -No

knightinblue17y ago

Here's an even better word - 'attract'

A word of advice regarding the copy on your website, make sure you hire someone who can write well. Please don't take this is a slight, this is serious advice. First impressions can make or break your customers' experience and poorly worded writing can severely damage the experience.

ScottWhigham17y ago

I agree. I had trouble following OP's intent due to language. I think that the reason more people haven't chimed in is that the initial question is worded so confusingly. And also, I don't mean this as a slight; just an observation. I doubt that anyone would mind if you re-phrased and re-posted with more substance.

j / k navigate · click thread line to collapse