What are you on about? What does it produce if not computer-readable characters? Computer illegible characters? Are you saying it cannot read from the dictionary it creates? Or from the characters it is later optically recognizing off that dictionary?
Again from the JBIG2 wiki[1]:
"Textual regions are compressed as follows: the foreground pixels in the regions are grouped into symbols. A dictionary of symbols is then created and encoded.."
It seems not only is JBIG2 being deployed as OCR by Xerox for whatever reason, its implementation in this case is an absolute failure.
[1] http://en.wikipedia.org/wiki/JBIG2