Also, any suggestions for mail providers?
Best way I've found is to use your own mailserver or alternatively to use something like Sendgrid.
I really don't think this is the case. Yes, people give lip service to that concept, but no one thinks they will fail, and investors don't think their investments will fail. Yes, they may know statistics, but no one would explicitly start something with the expected outcome of wasting months/years of their life and boatloads of money.
It does seem to me that 'startup culture' is another avenue for some people with addictive tendencies to express addictions. TechCrunch is startup porn, and people get addicted to the stories it peddles.
If they can't do this, that's a red flag. Their irrationality will injure people in a relationship with them. They may disrespect others. Optimism is vital, but so is groundedness.
I listen to them like I've wanted to be listened to, offer validation if they seem to want it. ("Yeah, that level of 'insanity' is completely normal, I've seen it. Fear of financial doom changes people, brings out the worst in them. You've clearly gone out of your way change things, and they just insult you, so you don't owe them. And their strategy sounds fucked to me too.")
Then I ask my network to help them at trouble-points. Worried your investor's pulling out because your great CTO's legally tied up for a couple months and can only work nights? I'm emailing people that night, and we're meeting that insightful contractor together tomorrow. (And my network is pretty small, but it's increasingly getting get the job done.)
And I'll remember that you know an effective lawyer, and will probably want to find good people with domain experience in X in a few months... There are just so many open connections left hanging in the universe, and it takes so little effort to nudge them together.
So basically, sympathy helps everyone. I don't care if people dismiss complex internal forces as "self-pity." I don't buy into that hyperindividualism that we just need to tough it out without help.
There are lots of people who could use somebody to talk to when things get stressful, and there are lots of more stressful situations than running a startup.
This just seems to reinforce the privileged status thing. I'd consider it crass if you set up a 'Harvard graduates hotline' too.
So I don't think it's about status, I think it's just that they have a limited amount of time and first try to help the people that they are likely to be the most helpful to.
Disclaimer: I'm not affiliated with Startups Anonymous. I think it's a great idea and I wished I'd had that a few months ago...
The only person who can help an entrepreneur out of the hole is one who has been there him/herself. NO ONE ELSE
We are all human after all
I myself have started and owned 4 different businesses in the last 10 years, from the age of 18 to now being 28. Each lasting anywhere from 2-3 years, 2 of which I failed, the 3rd which I sold and the 4th which I still currently own.
Every failed endeavor was a pierce in the heart and a devastating experience. Every failed endeavor required some downtime in order to evaluate what went wrong and in order to rebuilding my confidence. Through it all I can now boast in my failures. They've refined my ego, they've turned reckless ambition into fine tuned ambition. I've learned more from my failures than I have learned from my successes.
I feel that I now carry a protective shield containing knowledge and experience which help me through not just my business endeavors but as well as my life endeavors. Our Ego's play a big role in how we feel/react when things go right or wrong. It's common that an entrepreneur wants to project success at all times, and there is nothing wrong with that, you should, but it's the way you project it that could be faulty. It's common to see entrepreneurs "fake it until they make it". I also see some entrepreneurs personalities made up of a mix of condescending demeanor's and know it all attitudes. You don't have to always be right. You should always be humble enough to accept critique, to constantly learn. Your happiness should be based on the fact that you are constantly learning and conducting, not how far away you are from a multi-million dollar exit or your companies profitability. Don't get me wrong, that is the main purpose of your companies existence, but it shouldn't be yours. Obviously a company is in the business of making money and should conduct its decision making based on those goals but the best businesses/products/services created are from those who are genuinely interested in what they're building. Money cannot buy passion, but passion can buy money.
Don't let anger be the motive. You're not out to prove others wrong, you're not up against the world. It's easy for entrepreneurs to end up with a chip on their shoulder as being an entrepreneur is being a part of a rare breed that is not always understood well by others. The more you share your ideas with individuals who don't understand business, the more you open doors to the non-believers, who then are perceived as "haters". This all ends up being a waste of time and energy. The less refined your ego is, the more devastating the hit will be. Stay humble, stay modest and work like no other. Your work should come effortlessly. Office hours should feel like gaming hours. It's fun...all of it. The obstacles, the profits, the challenges, the levels...it's all a game. If your time spent doesn't feel anything close to that then perhaps you should reevaluate what it is that you're doing and why. Being an entrepreneur is a lifestyle, if it's not your style, then it's not your style. Regardless of the potential money made you'll never be happy if it's a life you're not interested in living and happiness should be the ultimate goal above all else.
-Paul Hanna
It's true--I can definitely still remember small but sincere acts of kindness that I've received from friends or acquaintances over the years. Seriously, the $8 it costs to buy some overpriced coffee and the value of a half hour of your time are repaid many times over by the gratitude the other person feels and the good you'll have done for their life.
I must note that both Bobby and I agree that we are very fortunate to work in an industry like tech. The reason we started this site, was because we wanted to do 2 things:
1. Pay it forward - when we closed our companies, people who heard about our troubles, some non-friends helped us out. We wanted to pay back the community which gave us so much.
2. Start small - Bobby and I know precious little about the world, but this is one area where we thought we could actually help.
Thanks once more for the support, and if you would like to be part of the folks of willing to listen to others, hit us up. @mexitlan and @bomatson.
And i think part to blame, is a cultural aspect.. it looks to me that nobody want to work in a normal job these days.. so even when you need the talent for your startup.. or he will be working in a big company, or will be launching its own startup.. common guys, its madness..
For example when i see cases and protfolios here in Brazil, theres not that much of projects being backed up by investors.. but the one that does, are actually pretty good projects.. with more distinct ideas..
i fear that because of the cultural aspect of entrepreneurship a lot of people that shoudnt be starting a company, are jumping itself into the jungle.. so when the hard times hit theres no emotional spring to make the things workout in another way.. (and this emotional aspect is one of the most important things.. you need something to push you up.. no matter what)
I would call them co-dvisors.
I think that it's great for everyone (even those who currently don't need it) to know that you are there and willing to talk.