I can't tell from your comment if you think I'm the author, but just FYI, I'm not.
> I'll still shout "Find professional help" if that's what it'll take for that person. And that's the case here.
OK, here's the thing, and it's really the only point I care to try to make here: telling someone to find professional help is not helpful. In fact, it's probably harmful, because it's the number one, most predictable piece of advice anybody can expect to get. So, being told over and over again to "find professional help" -- a task which is dramatically more difficult than the effort required to write those three words -- just makes people want to talk about their problems openly even less. i.e., "I'd talk about it, but they'll just tell me to find professional help, I really don't need to hear that again."
It's also harmful in that it's another kind of a dismissal. Surely you can see that "find professional help" could be interpreted as another way of saying, "Go away, I can't help you"? "Go find someone else and pay them to listen to you." -- I'm sure this isn't what you or anyone else means to say, but this is what it sounds like to someone with depression.