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0 pointsjaredmcateer13y ago0 comments

Not the same problem but my Nexus 4 stopped recognizing SIM cards. I do not have a landline. Only way to make first contact with Google Support is by phone. Therein lies the rub. Once I did get my friend to lend me their phone it was pretty painless but it was still silly that the only means of making contact is by phone and then every other bit of correspondence since there was by Email.

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jrockway13y ago

One other option might have been making the phone call from inside Gmail via your computer.

http://www.google.com/chat/voice/

I've personally learned the hard reality that most people currently alive cannot use email correctly and therefore demand that everyone they do business with provide phone support. Because of this, the path of least resistance is to just be like them and get used to calling when you need something resolved. (And the reality is, it's faster for the people at the other end, which is why it persists.)

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