I don't disagree re: two markets, but even leaving aside big corporate clients there are barriers to outsourcing work. Individuals tend to have one-off problems. They need someone to represent them in a divorce, they need someone to do a will, etc. It's not clear how some "law center worker" sitting in India is supposed to do those things. If there was a market for it, you think someone would have already set something like this up in Nebraska. You can't quite pay $2 an hour for Nebraskans, but you could probably pay $10-15 and get U.S. licensed attorneys in a cheap cost of living state. Heck, document review work in major metro areas these days only pays about $20-$25/hour and those jobs get tons of applicants.